SUE BRANTLEY
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cancellation policies

when things don't go quite as planned...

For Private or Semi Private Sessions:
  • All appointments require a 24 hour cancellation notice, otherwise the session will be charged at full price.

For Workshops:
  • If you cancel more than 24 hours before the start of the workshop, I will give you credit towards another workshop with me.
  • If you cancel with 24 hours notice or less, you forfeit payment for the workshop and no credit will be given. 

For Weekend Retreats:
  • If you cancel with 4 or more weeks prior to the retreat, you will receive a refund in full, minus the $100 non-refundable deposit.
  • If you cancel between 29 days and 6 days prior to the retreat, you will be given credit for another event with me, minus the $100 non-refundable deposit. 
  • If you cancel with 5 days or less notice, no credit will be given.

For Yoga Vacations and Week-long Retreats:
  • If you cancel your reservation 8 months prior to the start date, you will receive a refund in full, minus the $500 non-refundable deposit.
  • Trip Insurance is strongly recommended. It will protect you from cancellation, trip interruptions, and covers your medical costs should anything happen to you on the trip.  Because this protection is available, I offer no refunds for cancellations 8 months or less from the start date of the retreat. Insurance is $187, which covers you up to $3000. That's $2400 for the retreat price and up to $600 for your flight. Insurance needs to be purchased within 10 days of paying for the retreat. If you paid a smaller amount, you would pay a smaller insurance premium. You will be able to add on to the insurance when you book flights and other travel related things.
  • Insurance covers the following:
    • Trip Cancellation for sickness, injury, death in family, carrier cancellations/delays, terrorist acts
    • Trip Delay benefit of $1000 (5 hours or more delay)
    • Baggage loss and personal effects coverage of up to $1500
    • Baggage delay of $250
    • Medical Benefits* coverage including 24/7 access to medical providers, air ambulance, prescription assistance, emergency medical and dental expenses
    • Emergency evacuation
    • 24 hour legal assistance, travel document and ticket replacement

      * Pre-existing medical conditions OK as long as you get insurance before paying the final trip payment

Photo credits: Ray Hennessy (header)

STUDIO CLOSED DURING QUARANtiNE

PACIFIC NW PILATES
5201 SW Westgate Dr # 114, Portland, OR 97221
(503) 292-4409 | Directions to Pacific NW Pilates

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  • Home
  • About
    • My Training
    • Related Practice
    • FAQ's
  • MY TEACHING
    • Yoga
    • Somatic Exercise
    • Pilates
    • Fascial Fitness
    • Therapy & Rehabilitation >
      • Scoliosis
  • Get Moving
    • Weekly Classes
    • Workshops
    • Private Sessions
    • Yoga Vacations
  • Back Care DVD
    • Testimonials
  • Contact
    • Cancellation Policies
    • Directions to Pacific NW Pilates
  • Video Downloads